sites, and any other digital services and properties officially operated or used by the AAA from time to time (the “Sites” or “Services”).
Information We Collect
Personally Identifiable Information: We may collect information that identifies you (“Personally Identifiable Information”) when you interact and
provide such information on our Sites such as, but not limited to, when applying for membership, registering for an AAA event or program, purchasing
AAA products or services, or contacting AAA by phone, email, or social media. The types of Personally Identifiable Information collected on our Sites
will vary based on the Services offered on the Sites, but may include, among other things, your name, address, phone number, employer, job title, birth
date, gender, educational history, email address, credit card, or other financial account information.
Non-Personal Data: As you interact on our Sites, we may also collect information that is not Personally Identifiable Information but may disclose other
aspects of your browsing history or certain other information about you through the use of a variety of technologies. These technologies may include,
but are not limited to, cookies, tags, beacons, Internet Protocol (IP) address tracking, URL tracking, and other tools. "Cookies" are pieces of
code/text that gets placed on your computer when you browse our Sites, or sites in an AAA ad network. Cookies may be placed by us or third party
advertisers contracted by us. “Tags” and web beacons refer to code scripts that are primarily used to track visitors’ activities on our Sites by web
analytics software. The types of non-personal data collected on our Sites through the use of these, and other tools as the AAA may add from time to
time, may include the search terms you used, new or returning user status, browser information, computer type, operating system, internet service
provider, website usage, referring/exit pages, platform type, date and time stamp, number of clicks, ads viewed, etc. Additionally, cookies, tags and
other tools placed by third parties may collect other information about you such as, but not limited to, your industry, company size, job function,
seniority level, etc). Collectively, all of the foregoing data are the "Non-Personal Data".
How We Use and Share Personally Identifiable Information
Once collected, we may use your Personally Identifiable Information in a variety of ways including (but not limited to):
Provide service communications such as renewal reminders, order and program registration confirmations, and customer service messages
Answer your emails or online requests
Deliver and process surveys
Personalize and improve the usability of the Sites
Fulfill and/or deliver AAA products and services
Publish membership directories and registration lists as described below
Send marketing communications about AAA products and services, as well as the products and services of partner organizations
Sharing with certain other companies to offer you products and services that may be of interest to you as described below
Sharing with third parties as required by law or to protect the AAA as described below
Sharing your email address as permitted under AAA Email Policy as described below
Publication of Your Personally Identifiable Information
As a professional organization, the Personally Identifiable Information you provide may be published on the Sites and in print or digital form in a variety
of ways to allow other ambulance professionals to find you, including, but not limited to, directories, membership lists, and other types of registration
lists for AAA programs and events (“Directory Lists”). Directory Lists will not include sensitive information, such as credit card or bank information, or
social security numbers. Users may request their information be suppressed from Directory Lists by contacting [email protected].
Sharing your Personally Identifiable Information to Fulfill Service Requests.
When fulfilling service requests initiated by you, we may share your Personally Identifiable Information with certain third parties to fulfill the
Sharing your Personally Identifiable Information With Certain Other Companies.
The AAA may share Personally Identifiable Information, other than financial account information, with certain other companies in order to provide them an
opportunity to offer products or services that may be of interest to you. These programs help contribute non-dues revenue to the AAA. The AAA also
occasionally hires other companies to provide limited services on our behalf including, but not limited to, packaging, mailing, and delivering promotional
offers, sweepstakes, or contests, answering questions about products or services, consulting services, data modeling, printing, sending postal mail and
processing event registrations.
Sharing Your Personally Identifiable Information
The AAA may disclose your Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to: (a)
conform to legal requirements or comply with legal process served on the AAA; (b) protect and defend the rights or property of AAA; or (c) protect the
personal safety of AAA personnel or members of the public in appropriate circumstances.
Sharing Your Email Address Pursuant to AAA Policy.
Your email address will only be used by the AAA and its entities, as well as vendors directly involved in the fulfillment of member benefits and/or product
purchases. The AAA will also not share email addresses with unrelated third-parties, affiliates, or AAA members.
How to Manage The Sharing Of Your Personally Identifiable Information
You can manage your profile and email preferences, including opting out of Email either through the AAA Members Center or by emailing [email protected].
How We May Use and Share Non-Personal Data
Through the use of various technological tools, we may collect Non-Personal Data to improve the usability of our Sites/Services and for other business
reasons. We may share the Non-Personal Data we collect with third parties or permit third parties to place tools like cookies, tags, web beacons, to
collect additional Non-Personal Data when you browse our Sites. We or other third party companies may then use the Non-Personal Data to provide
advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not share Personally Identifiable Information with third
parties to whom we share your Non-Personal Data. Please note that you may be subject to the privacy policies of other non-AAA companies when you hit an
advertising link or other link that takes you to sites not operated by the AAA.
How You Can Manage The Collection of Non-Personal Data.
may prevent you from accessing certain functionalities on the Sites.
California Privacy Rights
information (as defined in the statute) in obtaining products or services for personal, family or household use are entitled to request and obtain from us
once a calendar year information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this
information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal
information for the immediately prior calendar year (e.g. requests made in 2012 will receive information about 2011). To obtain this information please
write to us at the address below. Please include your full name, address, and member number (if applicable).
AAA Membership Department
Attn: CA Privacy Law
8400 Westpark Dr, 2nd Floor
McLean, VA 22102
Canada Anti-Spam Law (CASL)
The AAA complies with CASL. Non-AAA Members or Associates who have provided us a Canadian mailing address will not receive unauthorized Commercial
Electronic Messages (CEMs as defined under CASL) unless these individuals have opted-in to receive CEMs. Customers who have not provided a mailing list to
identify themselves as Canadian will be presumed to be US-located until AAA is otherwise informed.
We do not knowingly solicit data online from or market online to children under the age of 18.
The AAA implements commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or
destruction of data. We restrict access to personal information to certain companies who may need to know that information in order to operate, develop or
improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these obligations.
User ID and Password
Areas of the Sites may require the use of a user ID, email address, or password as an additional security measure that helps protect your information. Do not share your login information with others.
Links to Other Web sites
You should be aware that other Internet sites that are linked from the Sites or from an AAA email message may contain privacy provisions that differ from
sites, applications or other digital properties.
How You Can Review and Update Your Contact Information
If you are a registered user of the Sites, subscriber to AAA publications, purchaser of AAA products and services or an AAA member, you may review and
update your information directly on the AAA’s website. You may also email [email protected] for assistance.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, the AAA cannot guarantee
or warrant the security of any information you transmit to us, or to or from our online products or services. If you have questions about this Privacy
Policy, please contact [email protected].
Products Being Sold
Educational materials, association membership, and conference registration.
Should you have any questions about our policies or any orders or registrations, please contact AAA at (800) 523-4447 or [email protected]
All sales are final. All refunds for cancellations will be made only if requested in writing a minimum of two weeks before the event begins.
Delivery Method and Timing
Confirmation of your order/registration will be sent by email within 48 hours of receipt.